Frequently Asked Questions


How are the products shipped?
  All shipping prices are FedEx Residential Service.

How long are published prices valid?
  All prices are subject to change at any time and we reserve the right to withdraw any items available for purchase.

What about ordering items if I'm in Minnesota?
  You are required to pay 6.5% sales tax on internet transactions. Heritage Iron Works is well represented in southern MN at local garden and gift shops. Please check your local businesses to save on shipping!

Can I receive information on wholesale prices for my business?  
  Yes, please email us about wholesale prices & special programs for your business.We do require a business name and tax I D number before we can give any quotes.

WHAT IF I ORDER MORE THAN 1 ITEM, OR DIFFERENT ITEMS?
  Please place your order & we will email you with the shipping cost. All efforts will be made to ship items together to save on shipping. The shipping prices are UPS Ground Service.

How long will it take to receive my order?
  We manufacture all items here and usually have most in stock. Most in stock items will be shipped within 3 business days after payment is received. Allow up to three weeks for items not in stock. We will contact you if the item you ordered is not in stock & let you know when it will be shipped.